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Recovery Advocacy Toolkit: Making Our Voices Count
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eNewsletter - January 8, 2010
Administrative and Program Assistant Job Description
Faces & Voices of Recovery is seeking a full time Administrative and Program Assistant who is self-motivated and can work at times with minimal direction. The candidate must be able to work well in a small, friendly office with a fast-paced environment and be willing to complete a wide variety of tasks. Attention to detail, ability to juggle many tasks with accuracy and speed, prioritize and meet deadlines required.
Office management and administration
- Maintain a professional, organized and well-run office
- Manage inventory and maintain office supplies
- Maintain computer systems, phone system and office equipment, including troubleshooting minor IT issues and coordinate upkeep
- Answer phone and emails and respond to requests for information
- Manage daily mail and coordinate large mailings
- Maintain organizational files and create new information management systems as needed
- Regularly process and mail merchandise orders
- Oversee and maintain the physical office space
Events
- Assist in all aspects of planning and carrying out events, including:
- Publicity using in-house created flyers and posting on web sites and list servs
- Processing and tracking registrations and tickets
- On-site help including setting up, breaking down and other tasks as needed
- Administrative tasks (RSVP lists, task lists, thank-you's, etc.)
- Creating and producing displays
Program assistance
- Maintain and manage the Faces & Voices Web site
- Maintain and manage various listservs
- Manage Faces & Voices presence on social networking and media sites such as Facebook, You Tube, In the Rooms, and The Second Road
- Manage volunteer program: recruit, train, and supervise volunteers
- Research and stay abreast of latest technologies for social media, online advocacy, contact and content management solutions
- Maintain and update several data management systems
- Process contributions through data entry and coding, thank you letters, and updating web site.
Qualifications:
- Strong commitment and enthusiasm for recovery advocacy and the people and groups we serve around the country
- Computer Skills
- Proficient in Microsoft Office Suite
- Experience using Dreamweaver or other web design or CMS software
- Experience working with email marketing programs such as Constant Contact
- Experience working with data management applications such as Microsoft ACCESS
- Superior internet research skills
- Excellent interpersonal, organizational and written/oral communication skills
- Bachelor’s degree preferred; Associate (AA) or equivalent administrative assistant experience required.
Salary: $30,000-$35,000 based on experience with generous leave and health benefits. Two year commitment required. Faces & Voices of Recovery is an Equal Opportunity Employer.
How to apply: Interested candidates should email a resume, cover letter and three references with the subject line, “Administrative Assistant” to: info@facesandvoicesofrecovery.org. No phone calls.





